Refunds, Returns & Exchanges

Due to safety and sanitation requirements, R.A.W. does not refund nor accept returns or exchanges on the following products: hair extensions, wigs, eyelashes, eyelash adhesives, hair wraps, brushes, and haircare products (shampoos, conditioners, oils, etc.).

**All wigs are custom orders and are not refundable, returnable, or exchangeable.

ALL SALES ARE FINAL. Except for the Siliki Flat Iron which has a one-year warranty. 

(i) The Siliki Iron has a one-year warranty for general wear & tear. However, the flat iron must be registered upon purchase to activate the warranty.​ Proof of purchase dated within year of claim must be presented when the claim is filed. Flat iron must be returned in original packaging.

(ii)The R.A.W. Hair Annex does not assume responsible for and will not issue refunds, returns, or exchanges for extensions or wigs damaged by coloring or blonding (bleaching) services not done by the professionals at R.A.W. It is HIGHLY recommended that all coloring and blonding services are done by a licensed professional (ex: Cosmetologist or Colorist).