Your Data is Secure
We receive, collect and store some of the information you enter on our website or provide us in other ways. In addition, we collect e-mail addresses and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We collect this information when you conduct a transaction on our website (i.e. fill out the contact us form, make purchase, provide feedback, subscribe to the blog, join the mailing list etc.) , as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and deliver our products;
To provide our clients with ongoing customer assistance;
To be able to contact our Visitors and clients with general or personalized product-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
The R.A.W. Hair Annex is hosted on the Shopify.com platform. Shopify.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Shopify.com’s data storage, databases and the general Shopify.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Shopify.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your order, changes to your order, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at